This five-day intensive course enables participants to develop the
necessary expertise to audit a Quality Management System (QMS) based on ISO
9001:2015 and ensure that the organization is competent in maintaining its
quality management system. The Lead Auditor training will equip
participants with the skills and ability to perform audits by applying
widely recognized audit principles, procedures and techniques. During this
training, the participant will acquire the necessary knowledge and skills
to proficiently plan and perform internal and external audits in compliance
with ISO 19011; the certification process according to ISO 17021.
Based on practical exercises, the participant will develop the skills
(mastering audit techniques) and competencies (managing audit teams and
audit program, communicating with customers, conflict resolution, etc.)
necessary to efficiently conduct an audit.